Overview of Recent Major Issues

✅ Recent Issues

· Why wasn't Awakened Dellons included in this update?

- Balancing attack decks and magic decks proved challenging. Since using a Ascension skill changes all skill effects, balancing Dellons was complex, so we added Sylvesta first. Dellons is a beloved hero, so we are balancing him carefully; please wait a little longer, and we will release him soon.

· Why was Sylvesta chosen as the first Ascension hero

- Dellons and Sylvesta have been with us since launch, and Sylvesta served as a co-protagonist alongside Evan. We felt Sylvesta was the perfect choice for the first Ascension. The fact that players of the original game likely remember the 'Black Justice' version of Awakened Sylvesta also influenced our decision.

· Why doesn't Exclusive Equipment enhance skills like in the original game

- We considered various approaches, including the original method. Compared to the original Dellons and Eileen, modern heroes have much more complex skills. Since Ascension already changes the entire skill set rather than just one skill, we felt that having Exclusive Equipment also change skills would increase complexity too much.

We know there is a desire to revive 'abandoned' heroes through skill enhancements, but we decided that changing a single skill wouldn't be enough, so we are handling that through remakes and keeping Exclusive Equipment focused on reducing complexity. We also wanted to avoid placing an undue burden on players.

· Why is Exclusive Equipment for all heroes being updated at once?

- This seems to stem from concerns about the burden of the new system. If we only released it for specific heroes, we feared that excluded heroes would fall behind in performance and struggle to fit into the meta. We did not want to see heroes currently used in the meta become obsolete.

However, we recognize that setting up Exclusive Equipment for 25 heroes, even just for Total War, is a burden. We have prepared additional measures to mitigate this.

· The growth method for Exclusive Equipment looks similar to Pet Potential; won't it be too difficult?

- It seems the information in the content notes caused a misunderstanding. Exclusive Equipment can be obtained as drops in Adventure. You can combine common Exclusive Equipment into selection chests by role. You only need to obtain one piece of equipment; you don't need to collect duplicates. It can also be obtained in Raids.

Exclusive Equipment has fixed stats like Attack, Defense, and HP, plus four additional options specific to the hero. To apply these, you need Tuning Stones, which are obtained by dismantling unused Exclusive Equipment. There are 9 types of tuning options, categorized into Rare, Unique, and Legend grades, with a 20% chance for a Legend grade. You can also pull for Exclusive Equipment using 80 Rubies, with two wish slots and no 'pity' system. We will consider further adjustments based on feedback after the update.

Over the past year of service, growth-related updates were limited to Potential. We felt it was time for additional updates to make growth feel more impactful. We have designed this to be accessible, and we will continue to improve it to ensure it becomes great content. Note that Solo Leveling collaboration heroes will be provided with Exclusive Equipment.

Responses to Previous Live Q&A Inquiries

✅ Response to Previous Live Q&A

· Request to improve Arena costume acquisition

- Adjustments to costume reward tiers were completed on April 30

- We will maintain Platinum costume rewards, but starting with the next costume, Ryan, we will provide costumes with added effects for higher ranks to add distinction

· Request to increase Honor acquisition

- Adjusted to 800 on April 30

· Issue with entry resource capacity

- Increased capacity for Raid and Sudden Raid entry tickets, completed April 30

· Request to improve inventory shortages

- The hero storage will be expanded from 2000 to 3k slots

- Added a 'Great Success' chance when using same-grade heroes as enhancement materials (e.g., using a 3-star hero as material for a 3-star hero results in a 2-level enhancement)

- To address accessory bag shortages, we are increasing the chance of obtaining Legend options when using 6-star materials for random crafting

- Added crafting recipes to obtain Unique from Rare, and Rare from Common. Legend is excluded

- This update is scheduled for June 11

· Request to buff new pets

- We are reviewing balance based on usage rates and plan to adjust stats while maintaining the original concept, effective June 11

· Request to buff old Seven Knights heroes

- We are monitoring usage rates; since they require Ascension, we will respond quickly before that point

- Starting June 25, we will proceed sequentially, starting with heroes with the lowest usage rates

· Regarding Guild Manager rewards

- We previously mentioned honorable rewards, but we are now considering in-game resource rewards as well

- We aren't planning a large quantity, but we are considering tiered rewards based on ranking due to the high fatigue of top-tier guilds

· Further improvements to old Seven Knights crafting

- We recognize the gap in ownership between early Seven Knights heroes and those added later

- We are adding a method to craft using 'n' number of old Seven Knights heroes

· Request for additional hero PVs

- We plan to produce additional PVs for key heroes

- We also plan to improve existing introduction videos by adding story elements and enhancing quality

- A PV will be released alongside Rudy's Ascension

· Request to increase equipment sale limit

- Changing from 20 to 30, scheduled for June 11

· Request to expand Tower of Infinity

- This was a difficult decision due to the variance between users

- On June 25, we will add 50 floors and lower the difficulty of all floors, while ensuring meaningful rewards can be obtained

· Request to improve consecutive Sudden Raids

- On June 11, we will adjust the system so the same Sudden Raid does not appear consecutively

May 28 (Thu) Update Introduction

Live Q&A

✅ Live Q&A Summary

· Opinions on withdrawing Exclusive Equipment

- We prepared it thoroughly to ensure it wouldn't be a burden. We will make improvements based on feedback after it goes live.

· Why was Skuld put into the magic deck?

- Defense decks are currently strong, and Skuld was originally planned as a Magic type from the start. We felt her skill animations suited a Magic type better than a Support type, and it was difficult to change her role to fit the current situation. Also, without spoiling too much, a hero related to defense decks is coming soon, so we kept Skuld as a Magic type.

· What are the requirements for Ascension

- Ascension is possible when a hero reaches 6-transcendence and all skills are fully enhanced. Afterward, you complete missions and use Ascension Stones to finish the process. Ascension Stones are provided via weekly missions, so we don't think they will be in short supply.

· What is your opinion on defense decks

- With magic decks being strengthened, defense decks may appear relatively weak. A hero focused on defense decks is waiting in the wings, so please look forward to it.

· Regarding Ascension Stone acquisition

- They can be obtained through weekly missions, and an 'Ascension Expedition' is being prepared. You can secure more through this. If we find that supply is insufficient, we are considering events.

· Regarding 1st-anniversary broadcast event rewards

- We actually prepared a roulette and other items for the 1st-anniversary awards, but we felt it didn't fit the current atmosphere due to recent issues. We will hold the awards and provide the roulette rewards as soon as possible.

· Can Ascension animations be shortened

- Short versions exist, though they will be slightly longer than common skills.

· Sylvesta rerun

- It will be held concurrently.

· New/returning adventurers need support

- We have plans in place and are preparing various rewards to help them settle in stably.

· Skill Enhancement Stones are scarce

- Since pet skill enhancement has also been added, we will take this feedback into account to provide them as rewards.

· What is the background for updating 2 magic deck heroes?

- We were actually considering Dellons' Ascension as well. However, it was adjusted due to balance and Dellons' transformation development issues. We are aware of the opinion that we only focus on magic decks. Please wait a little longer, and various heroes will be prepared. We apologize.

· The 6-transcendence requirement is a hurdle for new and returning users

- We are considering directions such as providing 6-transcendence heroes to new and returning users. Of course, new heroes are not included, and we are considering this to ensure existing users do not feel deprived. If existing users leave feedback, we will continue to expand hero acquisition sources.

· Is there a chance of Ascension failure?

- It proceeds definitively without any probability.

· Are there plans to buff attendance rewards?

- Because attendance progress varies by user, there were parts we couldn't change. We will review attendance check rewards and consider options like adding one more.

· Plans for new old Seven Knights hero releases

- It will likely take a lot of time.

· Will common heroes also be ascended?

- Of course, it is in preparation and will proceed sequentially with each update.

· Plans to improve Guild War draws

- We are aware that this happens frequently in top-tier guilds. We have plans to adjust it, but we are considering methods because mid-to-high-tier guilds also experience stress when they cannot clear defense decks. We are considering introducing skills to Guild War and will see if that can improve the situation.

· Guild War bug abuse

- We are aware of this and will take action. We will first restrict the pause button and likely implement a more flexible fix later.

· Plans for a Rin Legend costume?

- Rin was not in this year's plan. However, considering she is a popular character, we can consider it.

· Plans for additional PvE content

- We think the reaction to this update stems from the fact that we only applied parts that could cause fatigue, like Ascension and Exclusive Equipment, without adding new content. We are preparing several things and will introduce them as soon as possible.

· Regarding Solo Leveling character Ascension releases

- We are considering it, but it requires IP consultation, so we will announce it later.

· What is the drop rate for Exclusive Equipment

- Since we disclose probabilities, you will be able to check after the update.

· Need to expand Ruby acquisition sources

- We believe the position of Rubies is different from other games because they can be farmed through 'fodder farming.' We are continuously revamping acquisition sources and rewards in line with content expansion. The total amount of Rubies in circulation is likely much higher than at launch. We believe mid-to-high-tier users can keep up with the game through in-game farming alone. Nevertheless, we will review increasing rewards for PvE content and providing Rubies in new content.

· Need more sources for Keys

- You can think of Keys as Rubies. As mentioned, we plan to increase Ruby acquisition, so we expect Key supply to increase as well.

· Do Unique heroes have Exclusive Equipment?

- Most Unique heroes have them.

· Are there plans for a 12-transcendence buff?

- We have no plans to add this, as more benefits could be a burden from the user's perspective.

· What will come after Territory 28?

- You will be able to meet new scenarios and heroes with a Korean concept that we have been preparing for a long time.

· Plans for Re:BIRTH original hero appearances

- Korean-style heroes are the Re:BIRTH original heroes.

· Plans for a Karma buff?

- Usage has dropped, so we will look into it.

· Plans for the Imperial Guard to appear?

- We have plans, but the priority is low. You will see them in the scenario a bit sooner.

· Regarding the introduction of a hero transcendence dismantling system?

- It might be necessary in the future. We will review it.

· Is Orca the first Pentagon hero?

- We are not preparing Orca as the first Pentagon hero

· What is the 'Crush' option for Exclusive Equipment

- It is an effect that ignores block chance. If block is 100 and Crush chance is 50, it can offset 50 of the block. It will be useful against defense decks that have block.

· Concerns about magic deck dominance

- We think this opinion arises because there has been a tendency to focus on magic decks since the beginning, and even the Ascension heroes are Magic type. We are checking win rates internally and will sufficiently look into attack and defense decks alongside magic decks.

· Plans for the Seven Knights of Old to appear

- We have plans, but not this year.

· Regarding adding a sweep function for growth dungeons

- It is not under consideration because they are already being cleared quickly with the 3x function.

· Will all future heroes be released as Ascension?

- New heroes will join as Ascension.

· Is there a schedule for costume reruns

- There are no current plans. We will announce it if we proceed.

· The Exclusive Equipment images look similar to the original

- You can consider it a form of homage to the original. We judged that changing them would not be better.

· Need team equipment presets

- We considered this, but there were parts that were difficult to implement. We will review it further and answer later.

· Opinions on buffing Jave

- We will look into it, considering the timing of his Ascension.

· Total War seems too influenced by luck in matchmaking

- We agree. We could consider increasing the number of matches. We will announce it after checking server load.

· Need communication time like a user conference

- We will review it.

· Need a friendly match function for the Arena

- It will be updated soon.