Overwatch’s failing ranked system puts Overwatch esports in jeopardy

Open Division, Contenders Trials, Contenders, and Overwatch League form the four pillars of Overwatch esports, and are collectively known as the Path to Pro, Blizzard Entertainment’s manufactured route to the highly coveted pro gamer lifestyle. In theory, the Path to Pro provides the infrastructure necessary for any player to hone their skills; be recognized; and, turn dreams into a reality – but in practice, the Path to Pro is crumbling at its foundation.

Competitive play, otherwise known as ranked, fails to provide adequate, worthwhile practice for those who are currently pro and those who are striving to become pro. Furthermore, for most pros and casuals alike, it is draining and demoralizing more often than it is fun, and the collective attention of average players is fading due to the steady release of newer, arguably better, titles. Without a drastically improved ranked system, Overwatch’s talent pool will shrink and stagnate alongside its viewership as prospective pros and viewers look to Blizzard’s competition for an improved gaming experience and corresponding esport. No matter the amount of money invested into Overwatch esports, its longevity is rooted in the long-term success of the game itself.

"Overwatch was marketed on a dream of flexible players and frequent hero swaps, but, in practice, thrives on predictable 2-2-2 compositions comprised of a handful of heroes"

The failings of Overwatch’s ranked system are well-documented and frequently lamented. “We all know how bad ranked is for practice,” said Brady “Agilities” Girardi on an episode of
Inside Valiant, so casually and matter-of-factly that he might as well have been saying that the sky is blue. Visit any pro player’s personal stream and the rhetoric is overwhelmingly negative: ranked Overwatch is an experience so isolated and distinct from a properly competitive environment that it is often seen as a waste of time.

Players striving to improve their skills are left at the mercy of an algorithm that places four support mains on one team and Diamond players in Grandmaster games. Between one-tricks and team stacks, too many players of one role and not enough of another, most ranked games feel hopeless from the start. Rarely is a map played between two reasonably well-matched teams, and the importance of teamwork and communication in Overwatch means that individual players cannot reliably overcome their team’s deficits.

But, for ranked to facilitate the way competitive Overwatch is most effectively and commonly played, developers must first acknowledge that the game they ostensibly set out to create is not the one that currently exists. That is, Overwatch was marketed on a dream of flexible players and frequent hero swaps, but, in practice, thrives on predictable 2-2-2 compositions comprised of a handful of heroes, and most players – professional and otherwise – main one role and oftentimes specific characters. In competitive play, role flexibility is unrealistic and detrimental; the team that has the fewest players playing off roles (or exceptionally unviable heroes) is most likely to win.

"Ideally, competitive in any game should simulate or at least closely resemble professional play"

Thusly, for ranked to most reliably mimic a competitive environment, a role queue must be implemented, as well as separate queues for solo players and 2-stacks. Additionally, as a quality of life change, the option to eliminate two or three maps from an individual’s queue should be considered.

The benefit of these changes for esports is two-fold: firstly, they stabilize and bolster the Path to Pro by legitimizing ranked play and increasing the likelihood that skilled players can and will be recognized from the ladder and secondly, they keep existing fans personally invested in the game and, by extension, the esport.

Ideally, competitive in any game should simulate or at least closely resemble professional play because ranked play has a duty to function both as a breeding ground for up-and-coming talent and a training ground for established talent. Overhauling the current ranked system to facilitate higher quality games would make ranked more competitive and a more accurate reflection of skill. It would go a step further in cultivating an environment that allows players to perfect more than their mechanics, as well as spend less time playing off roles for the sake of a team and more time playing their chosen heroes.

For many of the same reasons, a reformed ranked queue would temper prevailing frustrations with Overwatch among average players. In requests for players to adopt a "positive mental attitude" and a revival of the ability to avoid players as teammates, Blizzard has offered only Band-Aids for players' bullet wounds. Furthermore, the removal of performance-based SR above Diamond rank will take several seasons to impact the number of one-tricks in Masters and Grandmasters. Subtly, players have been asked over and over again to love Overwatch in spite of ranked, not because of it, and that dynamic is not sustainable.

"Pro Overwatch should make fans want to play Overwatch"

The esport's long-term success is dependent upon fans and viewership, and we have already seen the Overwatch League's viewership dip precipitously over its short lifespan. Overwatch is no longer the only aesthetically pleasing, noob-friendly, FPS-adjacent game on the market, and its grace period is coming to a close. It is not unreasonable to expect that viewers have and will become disinterested in watching a game that they themselves cannot stand to play. Fortnite is taking the world by storm and it has yet to even touch the realm of esports. New titles are being released every day, and Overwatch will struggle to compete if it does not commit to tangible improvement to its ranked system.

Of course, integrating role queue or separate queues for solo players and duo teams is easier said than done. There are a lot of kinks and nuances to be worked out; roles themselves and the heroes that belong to each must be reworked, and if and how to discipline those who do not stick to their queued role(s) must be determined. All of this is at Blizzard’s discretion, although proposed solutions are abundant and accessible. Fundamentally, however, ranked must be overhauled for the sake of Overwatch and the longevity of its esport.

Thankfully, the game is still relatively young and Blizzard has made significant, vital concessions on its design in the past. One hero limit, which is so integral to Overwatch, was not added until several months past the game’s release, and time bank was similarly not a part of the original design. Adjusting the ranked system in order to more accurately reflect and facilitate the way competitive Overwatch is played would be yet another necessary improvement in the game’s short history.

"Overwatch is thriving on the novelty of the Overwatch League and a powerful marketing team"

Pro Overwatch
needs casual (or, as the case may be, competitive) Overwatch to thrive. The Overwatch League can employ the best Overwatch players in the world, but those players will not matter if they do not have the fans and support necessary to make their careers thrive. Pro Overwatch should make fans want to play Overwatch, and conversely, ranked Overwatch should make players want to watch pro Overwatch. And it would help if when those fans tune into a pro player's stream, they are met with more than confirmation of their own abject disdain and loathing for the competitive system

For now, Overwatch is thriving on the novelty of the Overwatch League and a powerful marketing team, but as the popularity of the game wanes and the League’s novelty fades, Blizzard will find itself struggling to keep up with the competition and will perhaps find that it has lost the massive, passionate fanbase it requires to drive the esport.

Sort by:

Comments :10

  • 0

    level 1 peter_gozenya


    activision milking the blizzard name. rng chance to get a random item is their mo now.

    • 1

      level 1 HaiMarkl


      You are genuinely retarded like a thousand others who get it wrong, they aren't milking the Blizzard name and it isn't their mo. Do some research for five minutes and you might learn something outside of your echo chamber.

  • 0

    level 1 Pariah


    One simple fix would be to ban ip addresses rather than usernames. Smurfs absolutely ruin the competitive experience.

    • 0

      level 1 Frog_Anon


      IP addresses are router/modem IP's. I have 3 or more independent players on my network. You ban my IP, the other accounts get banned. Thats not a workable option. No one knows your PC IP, they cant ban a PC IP and you can change that and even your MAC address on the fly.

      Get a new Internet provider and the IP ban is useless. Ask neighbor to use WiFi, IP ban is useless. Go to Startbucks and the IP ban is useless.

      Also, if you ban the IP, and the dude was playing at a gaming center type place, guess what, the whole place just got IP banned. Thats how IP's work. Again, if they reach into your network and scan devices on the network, you can change your mac address, you can get a new network card.

      Thats why IP banning is dead, it's a we attempt with a 1000 holes in it.

      Smurfs will smurf, you have to assume that will happen and accept it or have a new set of ranking adjustments to only allow smurfs a short time BS'ing the ranking system.

  • 2

    level 1 diftol

    What are these "newer, arguably better, titles"? You only mention Fortnite, which has nothing resembling a competitive or skill-based matchmaking system. With the rise of BR games it seems like the opposite of what you are arguing is true: i.e. their success is completely independent of there being any mode that is "competitive and a more accurate reflection of skill".

    Also, with OWL's stage 2 playoffs finishing on the highest viewership figures for any day since the league's opening week it hardly seems like there has been a precipitous drop in viewership. Even if the gradual drop in average viewers for the consecutive start of each stage is due in part to the terrible ranked experience, it seems to me that the changes you suggested to the game would do little to rectify this.

  • 1

    level 1 Toby_Dale

    I'm sorry, but I didn't see much evidence on there that gave me any reason to believe anything.
  • 0

    level 1 Decorous

    This article NAILED it! Honestly exactly this case is what turned me off of Competitive and honestly with how Casual is an even more amplified version of the problem with wanting a competitive experience I quit the game altogether.

  • 0

    level 1 David_Duran


    Everytime i talk about this in ranked games blizzard mutes or suspends me, it feels so good to see others agree. ive even tried to discuss the issue with blizz staff via tickets but i get robotic responses seems blizz is losing what made them so good in the start.

    • 1

      level 1 HaiMarkl


      Oh you are acting selfish and not considering other players opinions on it? Blizzard isn't losing what made them good. At all.

  • 1

    level 1 HaiMarkl

    A pretty shit article tbh. Saying "competitive is bad and Overwatch is thriving on esports bullshit" except no it isn't and that is a fact. Most of the over 30 million reported players don't even care about the league and mentioning fortnite when it isn't the same genre is just projecting. Overwatch is better than fortnite and the rest of the competition anyways but hey, apparently all that matters are numbers and not the actual quality. No they won't lose their passionate fanbase over something most people don't give a f*** about. They are PASSIONATE like you said, they will play the game still and still love it for more than the league even if the league fails. You say there are better alternatives, how about listing some instead of saying Fortnite(which is objectively wrong anyways) just based on numbers of a fad game. You and this article are a disgrace and seem to exist just to bash Blizzard, I hope you are proud of yourself.

Insert Image

Add Quotation

Add Translate Suggestion

Language select