GRAC states developer failed to respond to six corrective requests and outreach attempts

GRAC warns of potential domestic distribution ban for 'Soul Guide' over loot box disclosure violations

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The Game Rating and Administration Committee (Chairman Seo Tae-gun, hereinafter GRAC) announced potential follow-up measures against the overseas game 'Soul Guide: In the Name of God' for violating mandatory loot box probability disclosure requirements. Depending on the situation, its domestic distribution in South Korea could be restricted.

게임위, 확률형 아이템 표시 위반 '영혼 인도자'에 국내 유통 제한 가능성 예고
©Game Rating and Administration Committee

According to GRAC, the mobile game is published by PLAY CAT NETWORK TECHNOLOGY CO., LIMITED and was released on March 18 this year. It has recorded over 100,000 cumulative downloads on Google Play and achieved high rankings on the Apple App Store's role-playing chart. The game is also available on domestic Korean app stores, including the Galaxy Store and ONE Store.

GRAC stated that through monitoring, it confirmed the game repeatedly failed to fulfill probability disclosure obligations for loot boxes. The committee explained that it sent six requests for corrective action to the game publisher and attempted to establish contact through cooperation procedures with self-rating business entities, but the publisher failed to respond. Consequently, GRAC is pursuing administrative penalty procedures in cooperation with the Ministry of Culture, Sports and Tourism, with service by public notice currently underway via the Electronic Official Gazette of the Republic of Korea.

If the corrective order is not fulfilled after the public notice period ends, domestic distribution could be restricted in accordance with relevant laws and regulations.

GRAC urged players to verify operator information and notices before making in-game purchases and to refrain from additional payments if communication with the company is not smooth. Chairman Seo Tae-gun stated, "GRAC is actively pursuing legal measures against games that violate disclosure obligations, as well as continuous efforts to prevent and remedy player harm," adding, "For overseas game companies that show no intention of complying with disclosure obligations, administrative penalties will be issued through follow-up procedures under domestic law to establish a healthy game distribution order."

This article was originally written in Korean and translated with the help of AI. It was then edited by a native English-speaking editor. All AI-assisted translations are reviewed and refined by our newsroom. [Read Original]