Siseon Games' 'Rude Silence'

Amazing Siseon Games' Bishoujo TPS RPG, 'Snow Break: Forbidden Zone,' has been undergoing server maintenance for nearly two months since March 2nd. While technical server maintenance was cited as the reason, no detailed background was mentioned, and there has been complete silence since the maintenance began.

Looking through the lounge announcements, one could somewhat be prepared for a long-term maintenance period. There was even talk that the maintenance period could be relatively long due to the large scale of the data. In addition to the rewards that allowed players to choose and receive a selection of limited characters and weapons released up until last year, there was also a statement that an additional limited gacha ticket, the Revelator Resonance Oath, would be provided for every 24-hour extension of the server maintenance schedule. Furthermore, fans of 'Snow Break' were also monitoring the turbulent times the game faced in mainland China. When the game failed to meet expectations immediately after launch, the development team shifted the game's direction entirely toward a male audience, leading to conflicts with internal staff as well as partner companies in China. At the time, disputes between fandoms of various games were escalating in the Chinese subculture industry, and the repercussions of this were directly transferred to 'Snow Break,' which had just begun to garner attention. Under these circumstances, the game underwent multiple revisions while undergoing censorship by authorities, and there were even instances where ambitious events and characters were completely canceled and reworked due to sabotage by some members of the development team. Nevertheless, they have shown efforts to get the game back on track by applying 'graphic optimization' to global servers, including Korea, and in the case of the Korean server, by gradually fixing the terrible translations and adding Korean dubbing. Because of this past of proving themselves through action, fans trusted and waited, but their patience is gradually wearing thin. This is because the game, which has struggled so hard to prove its sincerity, continues to remain silent, saying nothing but to wait. In this regard, fans initially waited, reminding themselves of the hardships 'Snow Break' had endured. In truth, there is no obligation to do so. This is because the relationship is a business one in which game companies provide services to users and users pay for them. Free-to-play games, which allow users to enjoy the game without necessarily paying, have strived to ensure users consistently pay and access the service. In particular, subculture games are currently facing fierce competition—so much so that the term "blood ocean" has recently emerged—and the market share, once expanded, is showing little sign of growing further. In such a situation, improving the quality of service and promoting it is a natural necessity for a company to survive as a service provider. Most gamers are already aware of these facts without needing to elaborate further. However, gamers rarely bring this up. This is because, from the moment they cross a certain threshold, they have moved beyond the realm of a simple service. Aren't gamers people for whom the memories and emotions felt while playing games have already become an integral part of their lives? The form of these memories simply varies depending on the genre or style. And the moment you simply translate that into money, it is akin to attaching a price tag to priceless memories. "That is why I try not to be conscious of it unless absolutely necessary, and I focus on purely enjoying the game." 'Snow Break' has been able to come this far because users have consistently trusted, empathized with, and stayed with the game company. The game company had always shown its 'sincerity' in finding a way out of various issues, and ultimately demonstrated this through results; therefore, we believed they would do the same this time. Users waited, frequently visiting the lounge with hope, but there hasn't been a single line of notice for over a month. Although such rudeness cannot be offset by past successes, users have waited with their affection. Siseon Games must now respond to that wait. Whether that answer leads to the worst possible outcome or not, users have the right to hear it. We hope that this endless wait, which deprives us of even that right, will come to an end.

This article was originally written in Korean and translated with the help of NC AI. It was then edited by a native English-speaking editor. All AI-assisted translations are reviewed and refined by our newsroom. [Read Original]

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